Agentic Cyber Solutions
The ACS FirstResponder AI integrates seamlessly with existing cyber claims FNOL processes to scale intake, adapt triage, and collect structured data.
10,000+
Synthesised claims notifications tested
1,000+
Concurrent voice and text notifications
50+
Supported languages
24/7
Claims operational resilience
Why ACS FirstResponder
The ACS FirstResponder conversational AI integrates seamlessly with existing FNOL processes to scale and ingest both voice and text cyber claims notifications, in either a passive or active configuration.
The ACS FirstResponder notetaker AI systematically enriches and categorises cyber claims notifications in order to direct response capabilities to those claimants most in need during a systemic cyber event.
The ACS FirstResponder customisable data schema extracts structured data from claims notifications for further critical analysis; correlating claims, identifying trends, and mitigating risk in real time.
AI with an operational mindset that leverages technology to both digest and respond to systemic cyber events in real time.
Operations
Coordinate a catastrophic cyber event in real time as it unfolds — volume, severity, operational velocity, and exposure signals.
Triage
ACS FirstResponder is scalable conversational AI infrastructure that extends and enriches existing FNOL notification processes to meet the demands of a catastrophic cyber event.
Knowledge
A single pane of glass to review calims notifications during a systemic event - summaries, critical facts, transcript context, and severity assessment.
Integration
Maintain continuity by connecting notifications to claims and operational work, with an audit trail you can trust.
Insights
Practical thinking on operational resilience, cyber catastrophe response, and the claims infrastructure required when notification volumes spike.
March 15, 2026
Regulators are raising the bar on operational resilience for cyber insurers as systemic cyber events threaten to generate millions of claims notifications in hours.
February 28, 2026
The cyber insurance market has grown rapidly but has yet to face its first truly catastrophic systemic event, and the numbers point to a surge that would test claims operations at scale.
Team
Building the infrastructure and process required to respond to catastrophic cyber events.
Founder & CEO
Seasoned insurance technology leader with deep expertise in cyber risk and claims operations. Previously built the market's largest in-house cyber claims and incident response functions.
CTO
AI and systems architect with a track record of solving systemic cyber defence challenges for UK Gov.
